Frequently Asked Questions (FAQ)

Am I required to purchase monthly?

Nope! You can purchase as needed whenever you need/want. However, there is a totally OPTIONAL program called the Loyalty Rewards Program which allows you to edit and place monthly orders with many perks such as:

  • FREE product of the month
  • Earn product points on your purchases to redeem for MORE free products
  • Get your shipping costs back in product points too
  • Order a little or as much as you want and you can cancel at anytime.

If I enroll as a wholesale customer or wellness advocate, does that mean I have to sell?

Nope! There are SO many people who use these amazing oils and have no interest in doing the business and that is 1000% okay! There will never be any pressure to sell or to do a business but, if you ever decide that this would be something you want to try we will provide support and education along the way.


How do I re-order?

When you sign up you will receive a personal ID and you’ll use this to create your doterra account. Using your account you will be able to log on and use your wholesale discount to place your orders. You will never have to wait on someone else to place “bulk” orders, you will have your own personal shopping experience that will be shipped right to your door.


I got my oils, now what?

Support and education is my primary goal, if you don’t know how to use your oils then it will be harder for you to meet your health and wellness goals. When you enroll into our team you will be plugged into many of our team FaceBook pages that offer tips, tricks, ideas and a place to ask questions. You will also receive a free wellness consultation from ME, if you choose. This will allow us to go over your health concerns/goals and be sure your completely confident with your new oils and products.


What is the Loyalty Rewards Program?

The doTERRA Loyalty Rewards Program (LRP) is a program that provides free product credits for monthly purchases ordered on the program. When you sign up for LRP, you will immediately begin to earn product credits that can be used as cash to purchase doTERRA products. The longer you are a member of the program the more credits you can earn – up to 30% of your total monthly LRP purchases. For example if you sign up for the LRP program and place a 100 pv order , you will receive 10% of that back as a product credit, the longer that you are in the program that 10% will move up until you reach the cap of 30%. Here’s some other perks of the LRP program:

  • Hassle-free, flexible monthly shipping
  • Receive product credits that can be redeemed for doTERRA products.
  • Option to receive the FREE product of the month by placing a LRP order that equals 125 pv before the 15th of the month.
  • Convenience to change your order every month
  • No lock-in contract- freedom to cancel anytime, no questions asked.
  • Get ALL of your shipping cost back in redeemable credits

What does PV mean?

Every doTERRA product has a Point Value. You will see each PV beside each product by the price, most of the essential oils have $1-1pv ratio but some of the other products do not equal the same. If you are trying to reach a certain PV each month, to receive the product of the month or for another promotion be sure to check to make sure your PV equals the amount needed.